Filter by category
Filter by Date
CHG0090827 | Production | Identity Service Config Update in Production.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Identity Service (IDS)
Change Title: Identity Service Config Update in Production.
Change Start Date & Time: 09/07/2024 11:30:11 AEST
Change End Date & Time: 09/07/2024 13:30:22 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Brief loss of redundancy might be noticed for users using Markets portal , between 12:30 PM and 13:00 PM.
Identity Service is used by the following systems:
*MSATS
*APIs (EMMS, GBB, MSATS)
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
Load Shedding Direction in the NSW Region
Load Shedding Direction in the NSW Region
AEMO has directed load shedding commencing at 1817 hrs 08/07/2024
in the NSW region
to maintain power system security.
The direction was issued under section 116 of the NEL, and was a clause 4.8.9 instruction under the NER.
Manager NEM Real Time Operations
CHG0091021 | Pre-Production | Pre-Prod MSATS 53.1.1 Patch Maintenance Release
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: Pre-Prod MSATS 53.1.1 Patch Maintenance Release
Change Start Date & Time: 10/07/2024 15:30:00 AEST
Change End Date & Time: 10/07/2024 16:30:00 AEST
Outage Start Date & Time: 05/07/2024 15:30:00 AEST
Outage End Date & Time: 05/07/2024 16:30:00 AEST
Environment: Pre-Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any
planned/unplanned maintenance activities .
CHG0090456 | Completed | Production | Renewal and update of AEMO's FBS_Prod_Hub.aemo.com.au server certificate
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Market Network
Change Title: Renewal and update of AEMO's FBS_Prod_Hub.aemo.com.au server certificate.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0090731 | Production | MSATS and eMDM July Maintenance Release
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MSATS - Consumer Administration and Transfer Solution(CATS)
Change Title: MSATS and eMDM July Maintenance Release
Change Start Date & Time: 14/07/2024 10:00:00 AEST
Change End Date & Time: 14/07/2024 18:00:00 AEST
Outage Start Date & Time: 14/07/2024 10:00:00 AEST
Outage End Date & Time: 14/07/2024 18:00:00 AEST
Environment: Production
Participant Impact and Requirements: Users will not be able to access MSATS during the outage period.
NOTE: The Outage is from 10:00 to 18:00 AEST which is 4 hours longer than the agreed maintenace window of 10:00 to 14:00 AEST.
Meter data processing and RM reports will not be available during the outage period.
User Rights Management (URM) will continue to operate, however the administration screens will not be accessible.
MSATS B2B/B2M Transactions and B2B MSATS Screens will be unavailable during this outage
NMI Discovery will not be available during the outage period.
CDR and CDP will not be available during the outage period.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities .
CHG0090790 | Completed | Production | Maintenance activities to be performed on the Gas Short Term Trading Market Systems Production.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Gas FRC - CATS
Change Title: Maintenance activities to be performed on the Gas Short Term Trading Market Systems Production.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
CHG0090718 | Production | QLD Marketnet Router Replacement
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: QLD Marketnet Router Replacement
Change Start Date & Time: 10/08/2024 13:00:24 AEST
Change End Date & Time: 10/08/2024 17:00:24 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from QLD to NSW Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO QLD datacenter termination point (202.44.76.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO NSW datacenter termination point (202.44.78.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB will be failed over to the NSW Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
CHG0090717 | Production | NSW Marketnet Router Replacement
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: NSW Marketnet Router Replacement
Change Start Date & Time: 27/07/2024 13:00:06 AEST
Change End Date & Time: 27/07/2024 17:00:06 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: The following impacts are expected to participant connectivity during this planned outage:
IPWAN Participants - A brief interuption of up to 60 seconds while services are failover from NSW to QLD Datacenter.
Lan-2-Lan VPN Participants (IPSEC) - Up to 2 hour outage for participants who have established their VPN connection/s via the AEMO NSW datacenter termination point (202.44.78.10) only - All L2L connections should be established to both QLD / NSW.
Note: Participants are encouraged to ensure their VPN connections are already established or are configured (as per AEMO best practice) to automatically failover to the alternate AEMO QLD datacenter termination point (202.44.76.10) prior to this scheduled outage.
B2B VPN - No impact is expected.
SSL VPN Participants: None expected as SSL VPN's are hosted on a different device.
GASHUB: No impact is expected as GASHUB is currently operating out of BNE Datacenter.
Other Impacts will have been communicated in advance.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
CHG0090719 | Production | Change to MarketNet SSL VPN
Change Number: CHG0090719
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Market Network
Change Title: Change to MarketNet SSL VPN
Change Start Date & Time: 10/07/2024 18:00:21 AEST
Change End Date & Time: 10/07/2024 22:00:21 AEST
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: A change to the MarketNet SSL VPN connection will take place on the 10th July 2024 between 6pm and 10PM AEST. There will be a 30 minute period during this change where no new VPN Connections will be able to be established.
Post the change window, participants running on an older version of the software may receive a message that the Anyconnect VPN client needs to be updated. This process should be automatic and once done VPN connectivity should be as normal.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.