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127531MARKET SYSTEMS13/06/2025 10:58:08 AM
Initial - CHG0103468 - Identity Service Site Transfer
Change Number: CHG0103468
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Identity Service (IDS)
Change Title: Identity Service Site Transfer
Change Start Date & Time: 19/06/2025 17:00:00
Change End Date & Time: 19/06/2025 22:00:00
Outage Start Date & Time: 19/06/2025 18:00:39
Outage End Date & Time: 19/06/2025 18:15:00
Environment: Production
Participant Impact and Requirements: Identity Service is used by multiple systems for user authorisation and authentication.
Identity Service is mostly used by the following systems:
*MSATS
*APIs (EMMS, GBB, MSATS)
*WEM
*Internal / Markets Portal Services
Identity Service may cause users to experience outages or few session issues for logins initated between 18:00 to 18:15 Market Time on 19/June/2025.
Internal / Market Portal Services will have an outage due to EMMS site transfer activities carried out in parallel, under a seperate change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Identity Service (IDS)
Change Title: Identity Service Site Transfer
Change Start Date & Time: 19/06/2025 17:00:00
Change End Date & Time: 19/06/2025 22:00:00
Outage Start Date & Time: 19/06/2025 18:00:39
Outage End Date & Time: 19/06/2025 18:15:00
Environment: Production
Participant Impact and Requirements: Identity Service is used by multiple systems for user authorisation and authentication.
Identity Service is mostly used by the following systems:
*MSATS
*APIs (EMMS, GBB, MSATS)
*WEM
*Internal / Markets Portal Services
Identity Service may cause users to experience outages or few session issues for logins initated between 18:00 to 18:15 Market Time on 19/June/2025.
Internal / Market Portal Services will have an outage due to EMMS site transfer activities carried out in parallel, under a seperate change.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
127530MARKET SYSTEMS13/06/2025 10:53:37 AM
Initial - CHG0103768 - Planned maintenance affecting the AEMO Market Network
Change Number: CHG0103768
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network.
Change Start Date & Time: 26/06/2025 07:00:00
Change End Date & Time: 26/06/2025 18:00:00
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 26th of June 2025, between 07:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During the change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network.
Change Start Date & Time: 26/06/2025 07:00:00
Change End Date & Time: 26/06/2025 18:00:00
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 26th of June 2025, between 07:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Brisbane.
During the change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Brisbane as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Sydney will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Brisbane, to switch these connections to the Sydney site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Sydney site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
127529MARKET SYSTEMS13/06/2025 10:46:24 AM
Initial - CHG0103783 - Planned maintenance affecting the AEMO Market Network
Change Number: CHG0103783
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network.
Change Start Date & Time: 23/06/2025 07:00:15
Change End Date & Time: 23/06/2025 18:00:00
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 23rd of June 2025, between 07:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Sydney.
During the change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Sydney as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Brisbane will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Sydney, to switch these connections to the Brisbane site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Brisbane site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Planned maintenance affecting the AEMO Market Network.
Change Start Date & Time: 23/06/2025 07:00:15
Change End Date & Time: 23/06/2025 18:00:00
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: Planned maintenance will be conducted on the 23rd of June 2025, between 07:00AM and 05:00PM AEST on the core network infrastructure within the AEMO Market Network in Sydney.
During the change, there will be two instances of 1-3 second service disruption to MarketNet Services accessed via Sydney as traffic moves from the active to the standby load balancing unit. All Services should return to normal after this time. Traffic via Brisbane will not be affected during this time. AEMO recommends that all market participants with site to site VPN connections currently connected via Sydney, to switch these connections to the Brisbane site as a precaution.
Participants connecting via IPWAN and/or SSL VPN will be automatically connected to the Brisbane site and do not need to take any action.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
127528MARKET SYSTEMS13/06/2025 10:46:56 AM
Initial - CHG0103386 - Renewal and update of AEMO's FBS-Prod-Hub.aemo.com.au server certificate
Change Number: CHG0103386
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Renewal and update of AEMO's FBS-Prod-Hub.aemo.com.au server certificate.
Change Start Date & Time: 22/06/2025 10:00:00
Change End Date & Time: 22/06/2025 14:00:00
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: AEMO's FRC Gas Hub web services need to have their server certificates updated every year with new certificates to replace the expiring one.
Participants connecting to these endpoints or receiving requests from AEMO's FRC Gas Hub platforms and have authorisation mechanisms like certificate fingerprinting in place will notice a change in AEMO's server's certificate fingerprint and will need to update their systems accordingly.
The certificate relates to "FBS-Prod-Hub.aemo.com.au" certificate and relates to the following domains.
FBS-Prod-Hub.aemo.com.au
apis.prod.aemo.com.au
hub.aemo.com.au
prod.frchub.net
apis.prod.marketnet.net.au
hub.marketnet.net.au
Participants WILL need to update the profile that communicates with the above domains.
This will need to be done to avoid the inability to send messages to the relay.
The certificates can be downloaded from the link below:
https://www.digicert.com/secure/download-certificate/0zb6n7hdvs5c84j41twxz695ft63p2m
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: MarketNet
Change Title: Renewal and update of AEMO's FBS-Prod-Hub.aemo.com.au server certificate.
Change Start Date & Time: 22/06/2025 10:00:00
Change End Date & Time: 22/06/2025 14:00:00
Outage Start Date & Time:
Outage End Date & Time:
Environment: Production
Participant Impact and Requirements: AEMO's FRC Gas Hub web services need to have their server certificates updated every year with new certificates to replace the expiring one.
Participants connecting to these endpoints or receiving requests from AEMO's FRC Gas Hub platforms and have authorisation mechanisms like certificate fingerprinting in place will notice a change in AEMO's server's certificate fingerprint and will need to update their systems accordingly.
The certificate relates to "FBS-Prod-Hub.aemo.com.au" certificate and relates to the following domains.
FBS-Prod-Hub.aemo.com.au
apis.prod.aemo.com.au
hub.aemo.com.au
prod.frchub.net
apis.prod.marketnet.net.au
hub.marketnet.net.au
Participants WILL need to update the profile that communicates with the above domains.
This will need to be done to avoid the inability to send messages to the relay.
The certificates can be downloaded from the link below:
https://www.digicert.com/secure/download-certificate/0zb6n7hdvs5c84j41twxz695ft63p2m
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
127527MARKET SYSTEMS13/06/2025 10:20:06 AM
Completed - CHG0101911 - Replacement of Marketnet Firewall in Brisbane
Change Number: CHG0101911
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Local Area Network
Change Title: Replacement of Marketnet Firewall in Brisbane
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Local Area Network
Change Title: Replacement of Marketnet Firewall in Brisbane
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
127526MARKET SYSTEMS13/06/2025 10:10:14 AM
Completed - CHG0103171 - Renewal and update of AEMO's FBS-Test-Hub.aemo.com.au server certificate
Change Number: CHG0103171
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Gas Hub
Change Title: Renewal and update of AEMO's FBS-Test-Hub.aemo.com.au server certificate.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
Notification issued to: Market Notice
Notification Type: Completed
Change Type: Normal
Service/Component: Gas Hub
Change Title: Renewal and update of AEMO's FBS-Test-Hub.aemo.com.au server certificate.
Support Information: Report any impacts to the AEMO Information and Support Hub or on External 1300 236 600.
127525MARKET SYSTEMS13/06/2025 09:41:20 AM
Inital - CHG0103463 - EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities
Change Number: CHG0103463
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System
Change Title: EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities .
Change Start Date & Time: 19/06/2025 08:00:00
Change End Date & Time: 19/06/2025 22:00:00
Outage Start Date & Time: 19/06/2025 18:00:00
Outage End Date & Time: 19/06/2025 19:00:00
Environment: Production
Participant Impact and Requirements: EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities. During the window, delivery of FPP calculations through the participant data model may be delayed at various points.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
Notification issued to: Market Notice
Notification Type: Initial
Change Type: Normal
Service/ Component: Electricity Market Management System
Change Title: EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities .
Change Start Date & Time: 19/06/2025 08:00:00
Change End Date & Time: 19/06/2025 22:00:00
Outage Start Date & Time: 19/06/2025 18:00:00
Outage End Date & Time: 19/06/2025 19:00:00
Environment: Production
Participant Impact and Requirements: EMMS Production Systems will be transferred to the alternative datacentre for maintenance activities. During the window, delivery of FPP calculations through the participant data model may be delayed at various points.
Support Information:
Report any impacts to the AEMO Information and Support Hub or call 1300 236 600.
Please refer to https://aemo.service-now.com/participantportal?id=pp_services_status for any planned/unplanned maintenance activities.
127484MARKET SYSTEMS09/06/2025 01:25:11 AM
INC0145687 - RESOLVED - Frequency Performance Payments (FPP) System
INC0145687 - RESOLVED - Frequency Performance Payments (FPP) System
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - RESOLVED
The service interruption relating to Frequency Performance Payments (FPP) System has been resolved.
The FPP System started normal operations from 00:25 Hrs AEST on 09/06/2025
Default Contribution Factors (DCFs) will be used for Regulation Frequency Control Ancillary Service (FCAS) recovery for the trading intervals where CFs were not calculated. No FPP amount will be paid or due for those Trading Intervals.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - RESOLVED
The service interruption relating to Frequency Performance Payments (FPP) System has been resolved.
The FPP System started normal operations from 00:25 Hrs AEST on 09/06/2025
Default Contribution Factors (DCFs) will be used for Regulation Frequency Control Ancillary Service (FCAS) recovery for the trading intervals where CFs were not calculated. No FPP amount will be paid or due for those Trading Intervals.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO IT Duty Manager
127483MARKET SYSTEMS09/06/2025 12:02:59 AM
INC0145687 - ALERT - Frequency Performance Payments (FPP) Syste
INC0145687 - ALERT - Frequency Performance Payments (FPP) System
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to Frequency Performance Payments (FPP) System.
The service interruption started from 20:25 hrs AEST on 08/06/2025. The participants will experience a delay in receiving FPP factors.
AEMO is working on resolving the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au
AEMO ELECTRICITY MARKET NOTICE
SERVICE INTERRUPTION - ALERT
AEMO is experiencing a service interruption relating to Frequency Performance Payments (FPP) System.
The service interruption started from 20:25 hrs AEST on 08/06/2025. The participants will experience a delay in receiving FPP factors.
AEMO is working on resolving the issue and will provide updates as more information becomes available.
For further enquiries please contact the AEMO Support Hub
Phone: 1300 236 600
Email: supporthub@aemo.com.au