Register as a Demand Response Service Provider

This page outlines the requirements for registering as a Demand Response Service Provider (DRSP) in the National Electricity Market (NEM). 

A DRSP delivers  

  • market ancillary services in accordance with the National Electricity Rules and AEMO’s market ancillary services specifications, by offering a customer’s load, or an aggregation of loads into FCAS markets. 
  • wholesale demand response in accordance with the National Electricity Rules and the Wholesale Demand Response Guidelines by allowing large customers to enter into a contract with a DRSP to provide demand response by reducing load. 
  • A DRSP need not be the customer’s retailer. In practice, this may mean that while a customer has a retail supply contract with a retailer, a customer may also have a separate contract with a DRSP to provide ancillary services or wholesale demand response. 

This page also provides information for participants who are already registered as a DRSP about classifying an additional load as an ancillary service load and/or load as wholesale demand response unit.  

Note: Once you have been approved as a DRSP, to classify wholesale demand response units (WDRU), you will be required to manage your WDRUs through the Portfolio Management System. 

Registration documents 

Please identify which set of documents you need to submit to AEMO to register as a DRSP and / or classify load as ancillary services load or wholesale demand response unit. 

1. These are the documents needed to register as a DRSP

The following documents must also be submitted to AEMO if applying to Register as a DRSP to classify as a Wholesale Demand Response Unit. They are not required if you are applying to register as a DRSP to classify ASL. 

2. These are the documents if you are already registered as a DRSP and want to classify new or amend ASL: 

Please note a Market Customer may also classify loads as ancillary service loads.

3. These are the documents if you are already registered as a DRSP and want to classify new or amend WDRU. 

The following must be submitted to AEMO, using the Portfolio Management System.

Information for existing VPP Demonstration Participants that are registered as a DRSP. 

If you are an existing VPP Demonstration Trial Participant seeking to amend your existing trial facility, please use the Application by a Demand Response Service Provider – NEM – to change of classify a new Ancillary Service Load. A separate form is required for each DUID.  

If you are seeking to terminate the classification of some of the loads aggregated within an existing VPP Facility and classify those market loads as a new MASS compliant ancillary service load please use the VPP Transition Letter to provide information on your intention to declassify and complete  an Application by a Demand Response Service Provider – NEM – to change of classify a new Ancillary Service Load to provide information on the proposed new ancillary service load. 

If your amendment includes a termination of classification of all loads aggregated within a DUID please use the VPP Transition Letter to inform AEMO of your intention to declassify all loads and decommission the DUID. 

For more information please see the Market Ancillary Service Specification and the Guide to Transitional Arrangements for VPP Demonstration Participants.

Supporting documents

Any document shown in this section is required in support of your application or to assist.

Credit support

Participants may need to provide credit support to AEMO. All Financial guarantees must be in the prescribed format. AEMO advises applicants to contact to discuss requirements prior to completing the AEMO Guarantee Pro Forma. You must submit an original signed AEMO Guarantee Pro Forma with your registration application. 

The Credit support management guide contains information on AEMO's credit support processes and participant obligations.

Trustee deed

Where the Applicant is acting in a trustee capacity, they must complete and return the following Trustee Deed form. No changes can be made to the Trustee Deed other than the completion of details where highlighted.

When completing the form, a number of fields will update automatically when printed. To update the fields without printing, please press <Ctrl> + ‘P’ to simulate printing, then press <Esc> to return to the document without printing.

Wholesale Demand Response Guidelines

AEMO has developed guidelines that provide information on baseline methodologies, maximum responsive components, aggregation and telemetry for applicants looking to register as DRSP and classify loads as Wholesale Demand Response Units.

Applicants are required to read the guidelines and understand their obligations when registering as DRSP.

Regional Thresholds

AEMO periodically determines maximum thresholds for the regional amount of WDR without real-time telemetry that can be dispatched in a given dispatch interval. See section 3.2 of the WDR Guidelines for further details.

The regional aggregate maximum response capacity of currently registered WDR units without real-time telemetry is published daily to Nemweb here.

Current and historical thresholds are provided in the document below.

The Baseline Methodology Register

The Baseline Methodology Register outlines the key baseline settings for each baseline methodology available under the wholesale demand response mechanism. 

DRSPs currently have a choice between 4 baseline methodologies. They are based on the CAISO “10 of 10” framework and are differentiated by day type: 

  1. All Days Baseline Methodology 
  2. Business Days Baseline Methodology 
  3. Non-Business Days Baseline Methodology 
  4. Business + Non-Business Days Composite Baseline Methodology 
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